Privacy Policy

We collect information you provide directly — such as your name, email address, shipping address, phone number and payment details — when you place an order, create an account, or subscribe to our newsletter. We also collect limited technical data automatically, such as your device type, browser, and pages viewed.

We use your information to:

• Process and deliver your orders, including sharing details with our carrier, DHL.
• Communicate order updates, respond to enquiries, and provide customer care.
• Send marketing communications where you have opted in, which you can unsubscribe from at any time.
• Improve our website, products and shopping experience.

We use cookies and similar technologies to keep your cart working, remember your preferences, analyse site traffic, and personalise content. You can accept or decline non-essential cookies via our cookie banner, and you can change your browser settings to block cookies at any time. Essential cookies are required for the site to function and cannot be switched off.

We never sell your personal data. We share it only with trusted service providers who help us operate — such as payment processors, our shipping partner DHL, and analytics providers — and only to the extent necessary to provide their service. We may also disclose information where required by law.

We retain personal data only as long as necessary to fulfil the purposes described here or to comply with legal obligations. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To exercise any of these rights, contact us on WhatsApp or via the details in our footer.

If you have questions about this Privacy Policy or how your data is handled, please reach out to us any time — we are happy to help.