𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 & 𝐂𝐮𝐬𝐭𝐨𝐦 𝐒𝐢𝐳𝐢𝐧𝐠 𝐏𝐨𝐥𝐢𝐜𝐲

No refunds • Exchanges for XS–M only
Pre-order larger sizes with a custom fee

At Laci, we believe in refined choices — from design to sizing. To ensure a seamless experience, we offer a simple and elegant policy:

Size Exchanges

We accept size exchanges within 7 days of delivery for available sizes: XS, S, M, provided the item is:
• Unworn, unwashed, and in original condition
• With all tags and hygiene seals intact
• Free from makeup, perfume, or signs of wear
• Not a sale, custom-made, or limited edition item

📌 We do not exchange for sizes not currently in stock (e.g. L, XL).

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Custom Pre-Orders (L and above)

Need a different fit? We offer made-to-order sizing above M with:
• A 20% production fee
• 10–20 business days lead time
• No exchanges or refunds on custom orders unless defective

Custom orders are accepted based on fabric and production availability.

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To Request

Please email us at enquiry@lacisg.com or use the contact form within 7 days of receiving your order. Our team will guide you through the process.